Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to our suppliers for dispatch within 24 hours after the order is placed. Between ourselves and our vendors, we process the orders, which takes an additional 24 - 48 hours (stock dependant).
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by the US Postal service, Fedex, UPS. After processing and leaving the warehouse, items usually take between 4 and 14 days* to arrive at their destination but can take longer from time to time.
All U.S. orders are shipped via a trackable shipping carrier (UPS, USPS, Fedex).
All U.S orders that total over $120.00 will receive free shipping in the same transaction.
If you are unsure about any of our shipping policies before you purchase our products then please do contact us for clarification before you place your order.
*Please note that our UK customers currently pay a premium for shipping from the US but we are working hard to secure another supplier to reduce these costs. We hope our transparency is appreciated here.
Shipping prices will vary from time to time for various reasons although we will keep our customers informed should a significant increase occur.
UK orders may be subjected to customs, however this is usually not an issue.