FAQ's

How do I make a purchase? 

Purchasing from Fragrance & Lifestyle is easy. If you know what you are looking for, the For Him, For Her, Gifts Sets or browse brands from A-Z. Once you have found the item. Click add to basket and proceed to checkout. Review your cart and alter accordingly. Check the full price once shipping has been added and place your order.

Do I need to register for an account to order?

No. You are welcome to shop as a guest.

Do you ship internationally?

Yes, we do. But our main supplier is based in the US so shipping and tax rates will vary from country to country.

Do you offer next day delivery?

US based customers can expect a quick turn around in delivery. Customers outside of the US may have to wait between 3-14 days for their shipped items.We are currently trying to secure a UK wholesaler who can fulfill this need with our UK based customers. 

Are you products genuine?

All products are sourced from highly reputable suppliers and we guarantee all product are 100% genuine.

What are testers?

We current stock testers that are 100% exact as the retail product only without the branded packaging. Thus reducing the cost to our customers.

Can you track items?

Yes, we offer email updates from the moment we have processed your order. 

What if my shipment is damaged?

In the unlikely event of your shipment being damaged we will exchange your item/s with proof of purchase of damage.

Why do prices vary so much?

Our prices are based on what price we can source them for. Prices are changing all the time. We are always working hard to bring the best prices to our customers daily.